The past few years have created unprecedented challenges for all businesses. While Customer Education and Customer Success may seem like different disciplines, the goals of both are exactly the same: helping customers adopt behaviors to drive the business outcomes they are seeking. And now more than ever, your customers need you, the Customer Success community, to lead and guide them to long-term, durable growth.
Listen in on this candid talk from Nick Mehta, CEO of Gainsight, and learn why education is critical at every step of the customer lifecycle.
Nick Mehta
CEO, Gainsight