Translating Customer Education Success into Business Impact: How to Talk About Customer Education so Your Executives Care

Took place on: March 19, 2019 | 10:00 A.M. PST


A strong customer education program can have a huge impact across the business - from increasing customer satisfaction scores, reducing support ticket volume, improving product adoption, to driving lead generation and renewals. Keeping this in mind, how do you choose which initiatives to prioritize?

At the end of the day, your company is a revenue-driven business and that is ultimately what your executives will care about the most. In this webinar, Isabel Swartz, Learning Manager at ClearCompany, will discuss how to help executives understand the impact of your customer education initiatives and why an objective-oriented approach to data analysis will help you pair your customer education impacts with your company’s overarching business goals.  

Join us to learn:

  • How customer education impacts your overall business
  • How to prioritize your customer education program for business impact
  • Why revenue matters, even if you aren’t charging for training

Register now to view the recording!