When it comes to Customer Education, Skilljar’s Customer Success Team has seen it all. We work with hundreds of technology companies that vary in size, areas of focus, target audiences, education budgets, and business objectives. Based on this experience, we’ve identified shared patterns of success that you can apply to set up a customer training program for robust future growth.
In this webinar, members of Skilljar’s Customer Success Team will share onboarding, implementation, and post-launch best practices that will help you scale your customer education program. The Team will explore some commonly asked questions they receive from customers who want to scale, including:
- What does the “ideal” Customer Education team look like?
- How can Customer Education Teams collaborate with other internal departments like Marketing, Customer Success, and Product?
- How do you effectively scale your Customer Education Team?