---
title: [Webinar] Optimizing Customer Training | Skilljar - Recording
description: In this webinar, Skilljar discussed the benchmarks for a successful customer training program.
---

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# **\[Webinar Recording\]: Optimizing Customer Training: Benchmarks for 2017**

### **Took place on Thursday, November 16 • 11 AM PDT**

![Linda Schwaber-Cohen webinar headshot_square-1.png](https://info.skilljar.com/hs-fs/hubfs/Linda%20Schwaber-Cohen%20webinar%20headshot_square-1.png?width=300&name=Linda%20Schwaber-Cohen%20webinar%20headshot_square-1.png "Linda Schwaber-Cohen webinar headshot_square-1.png")

  ![Matt Buchan.png](https://info.skilljar.com/hs-fs/hubfs/Matt%20Buchan%20webinar%20headshot_square.png?width=303&name=Matt%20Buchan%20webinar%20headshot_square.png "Matt Buchan.png")

We analyzed data collected over multiple years of delivering best-in-class training experiences to provide insight into how customer training teams are educating their users today. 

**Linda Schwaber-Cohen**, Head of Training at Skilljar, and **Matt Buchan**, Skilljar's Director of Finance, presented our findings to help you understand the state of your training program and develop best practices around content creation.

**In this webinar, we covered: **

- Course completion by course duration
- Courses completed per student
- Completion rate with and without SCORM

...and more. Fill out the form to get the recording!

### Get the Recording

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