---
title: "[Webinar] 2018 Customer Journey Trends: a Q&A with Coastal Cloud | Skilljar - Recording"
description: On Thursday, May 10, we discussed key findings from the Coastal Cloud 2018 Customer Success Industry Report. Get the recording to learn more.
image: https://info.skilljar.com/hubfs/iStock-521228316.jpg
---

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# **\[Webinar Recording\]: 2018 Customer Journey Trends: a Q&A with Coastal Cloud**

### **Took place on Thursday, May 10 • 11 AM PT**

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Where does your customer onboarding program stand, and how does it compare to others at companies of a similar size? How are different SaaS companies thinking about measuring customer value?

Find out in this Q&A with Jamey Jeff, Managing Director at Coastal Cloud. We discussed early findings from the* Coastal Cloud Customer Success Industry Report*, featuring insights gathered from in-depth conversations with more than 40 Customer Success leaders.

**In this webinar, you'll learn about: **

- Common customer journey challenges
- Stages of onboarding sophistication
- Recommendations for each phase of growth

...and more. Reserve your spot today!

### Get the Recording

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