Value-based Customer Onboarding: How education can drive long term success
Panelists: Melanie Gallo, Zenefits, Isabel Swartz, ClearCompany, Randon Ruggles, Jamf, and Arnold Murray, Cisco Systems
In this panel discussion from Skilljar Connect 2019, moderated by Skilljar’s Product Marketing Manager, Linda Schwaber-Cohen, the panelists discussed various facets of their onboarding programs, including best practices and the evolution of their companies’ programs.
Topics discussed in detail include:
- The teams are involved in customer onboarding and how responsibilities are delineated between them
- Audience segmentation and designing an onboarding program that can be tailored for different audiences
- Monetization models for customer onboarding, including benefits and drawbacks
- Measuring the success of a customer onboarding program
Register now to view the recording of this panel.