CE, CS, CX—What’s Next? The Product Education Team Reality Check

February 20, 2025 | 10:00 AM PST

Customer Success. Enablement. Product Training. Education. Whatever your title, you’re part of the same ‘team’: making customers successful.

But that can cause the all-too-familiar org chart chaos—what team should you be on? What programs do you own? If you’ve noticed it’s getting harder to figure out where you fit, who you report to, and how to make sense of it all—you’ve come to the right place. Part therapy session, part gameplan—we’re bringing 7 experts from all walks of customer orgs to dish out the reality check on where we’re going in 2025.

Join us for a live panel that brings clarity to the chaos. Skilljar’s gathering leaders from Sprout Social, SurveyMonkey, Safe Software, and Pendo cut through the confusion and answer the questions we’re all asking:

Who owns what part of the customer journey?
How do you prioritize your endless to-do list?
Where are budgets and teams headed in 2025?

Defining Your Role in Customer Success
Learn how to navigate overlapping responsibilities and align with other teams.
Smart Strategies for Content and Training
Hear how to prioritize what matters most across help centers, academies, and in-app guidance.
Budget and Leadership Breakthroughs
Get tips on making your case to leadership and securing the resources you need.
Real AI Use Cases
Discover how CE, CS, and training teams are using AI to deliver results.

Why You Should Join
This isn’t just a webinar—it’s a reset button for the future of your org. You’ll leave with:

A better understanding of where you fit in the bigger picture.
Actionable advice to take back to your team.
A little less stress and a lot more clarity.

LIVE WEBINAR

CE, CS, CX—What’s Next? The Product Education Team Reality Check

What We’ll Cover: