1. Elevate Engagement: Learn the impact of a well-designed academy on customer retention through cross-team collaboration.
  2. Role-Based Learning Paths: Explore how role-based learning paths and certifications offer personalized learning experiences.
  3. Visual and Functional Refresh: See the benefits of a refreshed platform look and feel, with engaging scenario-based learning.
  4. Customer Engagement Strategies: Discover effective tactics for building hype and continuous engagement, including LinkedIn outreach, email amplification, event marketing, etc.
  5. Data-Driven Decisions: Understand how to use feedback and data to drive improvements and measure success, reducing churn and enhancing engagement.