Skilljar is Your Complete Customer Education Platform
Why Customer Education Experts Love Skilljar
Customizable User Experience Create a training portal that matches your brand’s visual identity with personalized design options.
Support for multiple content types Offer a variety of content types in your learning experience with Skilljar’s flexible authoring tools.
Actionable Data & Insights Measure business impact, track learner progress, and evaluate content with our analytics suite and integrations
"I think of Skilljar as a platform that supports the customer journey. Skilljar lets you guide your customers to specific content based on their tenure, our product, and our understanding of their needs."
Shelly Berkowitz, Vice President Training
Recognized as a leader in the Customer Education space
2018 Top Learning Portal/LMS
Companies Watch List
2018
2017 Talented LMS
Awards: Best Customer LMS
2017
#74 of the Top 1,000 SaaS
Companies
2018
Brandon Hall of Excellence Awards:
Excellence in Learning
2018, 2017, 2016 AND 2015
Your Guide to Creating a Customer Onboarding Program
Whether or not you have a formal program in place, customer onboarding is already happening at your organization. With this in mind, can you guarantee your customers are receiving the information that is most relevant to them in an effective, engaging manner? Are you able to quickly help customers find value in your product? Are new customers equipped to use your product - regardless of if they are on new users or simply new on an existing account? If not, we can help.
We'll cover:
Assessing What You Have And What You Need
What barriers to success are customers facing today?
How are you currently delivering content?
What process improvements can be made?
What is your customers’ path to success?
Which technologies support onboarding?
How can you drive students to your onboarding program?
How will you measure your success?Developing Your Program Structure
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