Protect and Expand Customer Revenue, featuring Zywave

5 Ways to Level-up the Customer Education & Customer Success Partnership

September 20, 2023 | Watch Now

There is a special magic that comes together when Customer Education and Customer Success collaborate to drive business impact. Watch our webinar with Skilljar’s Director of Customer Success and Zywave’s Director of Customer Education, who share the ways their two teams work together within their organizations to protect their customer base, increase customer satisfaction, and impact revenue growth. From the very onset of adding new customers to increasing product adoption and driving renewals—a tight-knit partnership between Customer Success and Customer Education has a proven impact on Customer Success metrics.

Don't miss the opportunity to hear from May ElHattab, Director of Customer Success at Skilljar, and Heidi Feurig, Director of Customer Education at Zywave, as they share their insights on how this partnership can drive remarkable business impact throughout the entire customer journey.

In this webinar, discover

How and where to integrate Customer Education into the customer journey to improve retention
How to measure and share the business impact of customer education with key stakeholders and the board
Tips for CS and CE to collaborate and gain internal stakeholder buy-in for customer learning, including strategies for monetization and using your program for demand generation

Don’t miss this must-watch webinar for leaders in both Customer Education and Customer Success!

On-Demand WEBINAR

Leadership insights to boost customer success

How can CE and CS teams at your company successfully collaborate to drive business impact?

Speakers