---
title: "Skilljar Webinar: Why Education is Key to Meeting Your Customers’ Changing Needs"
description: "Join Tiffany Taylor from Handshake as we discuss pivoting during the pandemic: why education is key to meeting your customers’ changing needs."
image: https://info.skilljar.com/hubfs/_2021/202104%20-%20Webinar%20-%20Handshake%20-%20Pivoting%20During%20the%20Pandemic/Skilljar-Webinar-Handshake_skV2_Slide.png
---

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# ON-DEMAND WEBINAR

# Pivoting During the Pandemic: Why Education is Key to Meeting Customers’ Changing Needs

[Get Started](https://info.skilljar.com/pivoting-during-pandemic-webinar#hs-form-iframe-0)

![Skilljar-Webinar-Handshake_skV2_Slide](https://info.skilljar.com/hs-fs/hubfs/_2021/202104%20-%20Webinar%20-%20Handshake%20-%20Pivoting%20During%20the%20Pandemic/Skilljar-Webinar-Handshake_skV2_Slide.png?width=538&name=Skilljar-Webinar-Handshake_skV2_Slide.png)

The pandemic called for employers of all stripes to think fast and act faster if they wanted to survive in a changing environment. And that includes the way we hire virtual employees. 

Handshake, a leading Ed Tech platform, uses software to bridge the opportunity gap for students seeking jobs across the country. Handshake rapidly pivoted operations to provide a next-generation engagement experience for schools, students, and employers at a time when in-person job interviews were no longer possible. However, just creating an alternative to face-to-face communications wasn’t enough. They needed a way to ensure customers took advantage of their new solution and ramp up quickly. 

In this webinar, you’ll learn how to:

- Get customers up to speed quickly when you introduce new innovations or solutions
- Support the rollout of a Minimum Viable Product (MVP) to ensure maximum success
- Use badging and online certifications to ramp up staff quickly in a virtual  
  environment

Have you ever had to pivot operations quickly, whether in times of crisis or otherwise? Learn how to make the process work for everyone to ensure a fast, efficient rollout when times call for rapid change.

**Tiffany Taylor**  
Tiffany spent 12 years in Higher Education working in Student Affairs and now serves as the Training & Education Manager at Handshake. She has worked intimately with curriculum development, even teaching her own courses, and is always seeking new avenues of learning. Her pivot into EdTech was a way to expand her reach in working toward access for ALL students by connecting with students beyond a singular institution. At Handshake, she is able to continue her *"student first"* approach by enabling customers to optimize their use of the platform as they work to help students find jobs. Connect with Tiffany on [LinkedIn here](https://www.linkedin.com/in/tiffany-taylor-learner/).

Moderated by: Michael Freeman - VP Marketing, Skilljar

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