How to Build a Customer Success Team 

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Companies have been experimenting with how customer success teams should be organized. Like any new team, the roles and responsibilities are a moving target. In this eBook, we lay out the common roles and job descriptions for key members of a typical customer success organization.

Download the guide to learn: 
  1. The structure of a solid customer success team 
  2. Key responsibilities for each job
  3. Why these roles are important -- directly from the customer success folks at leading SaaS companies!

...and more. Fill out the form to download the guide!