In this keynote address from Skilljar Connect 2019, Customer Education-industry expert, Adam Avramescu shares his background and experience in the customer training field and delves into the strategy and tactics around building a Customer Education portfolio. More specifically, Adam explores the following topics:  

• Understanding your learners’ brains and motivations,
• Content development cycles and addressing your learners’ needs and preferences, and
• The Golden Rule of Customer Education.

Register now to view the recording of Adam’s address and download the accompanying presentation.