Customer education is an essential driver of product adoption, customer retention, and growth for companies large and small. As organizations build and scale customer education programs, the right data can help identify patterns, make evidence-based decisions, and adapt strategies to meet business goals.
This guide can help program owners to:
- Understand what customer education metrics are
- Decipher common business metrics and how they are used
- Determine business metrics important to your goals
- How to use metrics to make the business case for an LMS
- And more
Use this eBook to help jumpstart or improve the program metrics that you have in place today. Download now!