How actionable is your customer education data? And are you combining it with other business metrics to uncover the impact of your training program? Innovative Education Services teams are integrating their Customer Training Platform (CTP) and CRM systems to uncover valuable insights, and answer mission-critical business questions.
Watch Pat Durante, President of the Computer Education Management Association and Senior Director, Technical Enablement at Talend explore the intersection of customer health and education with Skilljar's head of training.
Thursday, September 13, 2018 at 10AM Pacific.
In this webinar, you will learn about:
- The benefits of integrating your CTP and CRM
- Incorporating customer education into your customer health scores
- How to use customer education data to understand the impact of your program
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