A customer onboarding program looks different at each stage of an organization’s growth journey. Whether you are serving new customers or existing customers, use this four-step process to build a program that encourages product adoption and customer retention through education. 


In this eBook, you will specifically learn how to:

  1. Define what your current onboarding program looks like and detail its challenges
  2. Identify internal stakeholders to gain buy-in for current and future support
  3. Develop or upgrade a customer onboarding program
  4. Drive customers to your new program

Use this guide to create a learning experience you and your users will love!