Data-Driven Customer Education: Lessons Learned from Embedding Education Throughout the Customer Journey

Featuring:

• Peter Goldstein, Manager, Instructional Design and Content Development, Quick Base
• Mojtaba Navid, Commercial Analysis Manager, Autodesk
• Maire Newton, Education Manager, Looker
• Karen Farmer, Program Manager, Customer Education, Zendesk

• Linda Schwaber-Cohen, Product Marketing, Skilljar

What’s the one metric about your customer education program that you would share with your CEO, and how do you balance qualitative and quantitative metrics when evaluating your training? This panel from Skilljar Connect features professionals doing in-depth data analysis on the impact of education on the customer journey. Linda Schwaber-Cohen asks panelists how they’re using data to make better decisions about their program and reporting progress throughout the company.

Register now to access the recording!