Content that Sticks: Strategies for Building Effective Training Content for Voluntary Learners

Featuring:

• Adam Avramescu, Head of Customer Education and Training, Checkr
• Julia Ormond, Customer Training Manager, Avalara
• Colleen Lai, Senior Technical Writer, Procore
• Kristine Olson, Director of Learning and Enablement, Comodo
• Maria Manning-Chapman, VP Education Services, TSIA

What should your quality bar be for customer education content, and is there really a difference between customer and employee audiences? In this panel discussion from Skilljar Connect, Maria Manning-Chapman from TSIA asks the panelists these questions and more. They’ll dig into the types of content that are effective for customer education, content development methodologies and measurement techniques.

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