Build, Promote, Measure: How to Gain Visibility for Your Customer Education Program

2023 | WATCH ON-DEMAND

If you build it, they may not come – to your customer education program. Building is only one part of the equation – you also need to gain internal and external visibility of your program for it to really make an impact on your business and customers.

Join us on for an exclusive look into how telecommunications software provider, Weave, built their customer education program and promoted it, driving a 112% increase in program certification and a 40% increase in active learners.

Bethany Alston, Instructional Designer & LMS Administrator at Weave, will share her team’s journey from building to promoting to measuring the impact of Weave Training Camp. Along the way, she’ll share tips for any learning professional looking to engage stakeholders and create business value for your program.

Learn Weave’s best practices for:

Restructuring content to attract new users and re-engage lapsed customers
Working cross-functionally to gain visibility for their program among internal stakeholders
Measuring program success by creating benchmarks and using game-changing industry tools to demonstrate business value

ON-DEMAND WEBINAR

Build, Promote, Measure: How to Gain Visibility for Your Customer Education Program

Weave shares how they upped their training game

Speakers