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eBook

5 Ways to Ensure Your Training is Cross-Functional

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Where does your training team sit? Is it under Customer Success? Professional Services? Human Resources? Support? Somewhere else?

We’ll let you in on a secret: If your training charter aligns with your organization’s broader goals, it really doesn’t matter who the Education team reports into. Irrespective of where training sits, one of the most effective ways to gain visibility and showcase the broad value of education is to maintain a highly cross-functional mindset. But how do you start (or continue) to build relationships with other teams across your organization? In this eBook, we’ll explore a few ways you can work with subject matter experts (SMEs) across your company, including the following teams:
 
  • Marketing,
  • Support,
  • Sales,
  • Customer Success, and
  • Professional Services

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