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eBook

3 Ways to Expand the Reach of Your Training Program

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Expanding the reach of your training resources doesn’t mean that you have to reinvent the wheel. In our 2020 Customer Education Benchmarks and Trends Report, we found that 81% of respondents use their training programs to educate multiple audiences. If you’re currently only using your training program for one target audience, you are missing out on a significant opportunity to support and enable other key groups with the same resources.

In this eBook, we’ll explore how you can adapt the following content formats to support new audiences:

  • How-To Articles
  • Video Tutorials/Walk-Throughs
  • Live, Instructor-Led Presentations

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