How to Measure the ROI of Customer Training

 

How to Measure the ROI of Customer Training-1.pdf

Proving the value of training is vital to ensuring customer success, as well as demonstrating the business case for training to your stakeholders.

In this guide, we'll walk through the various use cases of customer training through the lead & customer lifecycle, as well as how to measure the ROI of each.

Download the guide to learn: 
  1. Which metrics are important in determining the ROI of training
  2. Different methods of calculating costs (fixed vs. variable)
  3. How to measure ROI at each stage of the customer lifecycle

...and more. Fill out the form to download the guide!